TCL VoicePro
VoicePro Customer Support
Your satisfaction is important to us. So we provide several types of support methods that you can choose from. Some people are more comfortable working on their own. Others feel more secure being able to ask questions. Whatever your style, we have it for you.Free Customer Support Included With Purchase
When you own the VoicePro you should not hesitate to contact us by phone or by email with any questions that arise. We make every effort to respond to your support requests in a timely manner.Support to answer your questions and give you installation and programming guidance, over the phone or by email, is included free for all our customers.
Detailed Troubleshooting Guide
If you are running into trouble and you feel you correctly followed all the steps in the user's manual, you may want to try following along with Troubleshooting The VoicePro.Another useful page is Phone Company Services That Are Not Needed, which clarifies what services you no longer need when using the VoicePro. You can save money by discontinuing these services and it's important to know this because they may actually cause a conflict.
Online User Support Group
The Online User Support Group is available to everyone. This is where users share their knowledge and experience.Remote Custom Programming
You can easily program most business applications in minutes. But the VoicePro is a powerful PBX that also allows for extensive customization.If you have a very involved plan for using your VoicePro, its powerful features allow for extensive customization as well. If you feel your needs may involve programming that is too complex, you may want to consider having us do it for you.
Send us the complete specifications explaining how you want your VoicePro to function. Include your menu options you want, the mailboxes you need, and any related data, such as phone numbers and passcodes.
We will send you an online invoice based on your specs. If you approve the invoice, simply pay online and we will do the programming for you.
We will follow your specs you provide. Any changes you make later may require additional programming charges.
Remember that customer support is included free with any purchase if you need to call or email with any questions.