 TCLVoicePro |
Call Forwarding to Remote Numbers |
Any extension can be programmed to forward its calls to your cell phone or to any other telephone number anywhere.
There are four ways the VoicePro can forward calls. You can specify the best forwarding method that is available to you from your phone company...
- Forward on second line (supervised transfer): This will actually tie up two lines. You can decide if you want to accept the call or send to Voice Mail. The caller will never hear your personal greeting on your cell phone or home answering machine.
- Forward on second line (blind transfer): Same as above except it connects when answered. The caller will hear your OGM if you don't answer.
- Three-way-calling: This method uses only one line but holds the line open so the parties remain connected.
- Centrex or Plexar®: These phone company features allow the VoicePro to forward calls by doing what is called a "Hook-flash, Transfer and Release." This is the best method because it frees up the line to accept more calls even while the forwarded call is connected.
How to Enable/Disable Call Forwarding
- Dial * # from extension.
- Dial 1 # to start call forwarding setup or
Dial 1 # # to cancel call forwarding. - Dial off-site number then #.
- Press 1 # to forward all calls, or
Press 2 # to forward busy or ring-no-answer calls. - Dial * * to exit programming.
