TCL
VoicePro
Fax
Detection


If you have a fax machine, you can connect it to one of the extension jacks on the VoicePro. Then enable Fax Detection and incoming fax calls will automatically be routed to that extension where you have your fax machine connected.

To enable Fax Detection with the VoicePro you need to do the following...
  1. Use function 31 to specify which CO lines may receive incoming fax calls. This causes a slight delay when answering, in order to wait for a CNG signal that is sent by the sending fax machine.

  2. Use function 7 to specify the extension where you connected your fax machine.
When the VoicePro detects a fax CNG signal on any of the lines you specified in step 1 above, the call is automatically routed to the extension you specified in step 2.

If no fax CNG signal is detected, or if the caller makes a regular voice call, then the Automated Attendant will answer the call. In that case the caller can manually dial any extension or select any menu option you programmed into the VoicePro.

How Fax Detection Works

The originating fax machine sends a CNG signal to indicate that this is a fax call. The receiving fax machine will detect the CNG signal and respond with a CED tone to indicate that it is ready to receive the transmission. For a detailed explanation, see Facsimile Call Processes (This link will leave our site).

ALTERNATIVE FAX IDEA:
If you need a Dedicated Fax Line and you would rather receive your faxes in your e-mail as a PDF file, click here for Kall8...only $2 per month and less than 7¢ per fax page. I use it for our office fax. Actually I combine it with Voice Mail on one line. Kall8 also includes Voice Mail in addition to Fax-Mail in the $2 package. Kall8 service includes a toll-free number and you can select one from a list for instant activation. You can free up that fax line and use it as an extra voice line to handle more callers. Or get ride of it entirely and save the money with a $2 toll-free dedicated fax line.


See what else the VoicePro does