VoicePro |
Phone Extensions |
Physical Extensions
You will want to allow any caller to dial extensions directly. But you may assign incoming lines to ring to specific extensions if that fits your needs. And you can also include menu options that ring to specific extensions. Menu option zero always rings to extension 10.Standard telephones can be connected to the extension jacks on the back of the unit.
- The VP206 supports 6 extensions. Numbered 10 thru 15.
- The VP408 supports 8 extensions. Numbered 10 thru 17.
- The VP412 supports 12 extensions. Numbered 10 thru 21.
Voice Mail
Each extension has its own mailbox for messages and they play it's own greeting that each user can record.The message length is programmable up to the 2-hour limit built in. All messages play the time and date received. Messages can be picked up from any remote phone with password security.
Virtual Extensions
Besides physical extensions, extension numbers go all the way up to 99. Those beyond the highest physical extension are virtual extensions. They can be used as voicemail-only.Custom Programming
Each extension and its mailbox can be custom programmed...- Record a personal greeting that plays when your extension is not answered.
- Specify which outgoing lines are permissible by each extension.
- Activate Call Forwarding to a remote phone number, such as a cell phone. So you can receive calls to any extension remotely.
- Activate Call Transferring to another extension. Useful when you are away and want another person to handle your live calls.
- Call Screening...
When call screening is enabled the caller will be asked to say their name. Then it tells you while they are on hold. You press # to accept or * to send the caller to voice mail. You can enable call screening on any extension individually.
Room-to-Room Calling
You can call any extension from any other extension without tying up an outside line.Caller-ID
Caller-ID passes to each extension. This feature requires Caller-ID service from your phone company.Music on Hold
When a caller is being transferred to an extension, they will hear Music on Hold if you have a music source connected to the Voice Pro. Othereise they will hear silence while being transferred.Message Waiting Indicator
There are two ways your extension will indicate that you have messages...- Message Waiting Light :
If your phone has a 90v neon lamp, it will flash when you have messages.
- Stutter Dial-Tone: If your phone does have a 90v lamp, just disable the "message waiting light" feature for your extension and the system will give you a stutter dial-tone you pick up the phone. to indicate you have messages.