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Voice Pro
Multi-line Phone System with
VoiceMail ~ Auto Attendant ~ PBX
Forward calls to your cell phone!!!
99 VoiceMail Boxes 99 Info Announcement Boxes Two hours of message space Day/Night/Weekend Greetings Latest 2.021 Software Installed Easy-to-Install Equipment Works on standard phone lines
Record your own company greeting (Day, Night, and Weekend Greetings by your programmed schedule)
and easily configure the Voice Pro from any touch-tone phone. You can program a menu of choices to
give your callers quick access to extensions or recorded information.
Provide your personnel with their own extensions with voice mail that can be picked up from any phone.
The programmable menu options or extensions can ring in-house or forward anywhere.
This is the latest version built by TCL Communication Int'l Ltd.
The Voice Pro is a complete unit, no computer's required! Just add your own standard telephones.
The Voice Pro answers your calls with your custom company greeting and prompts.
It transfers callers to any extension or mailbox.
It can even transfer callers to your cell phone or another location with its follow-me feature!
With call screening, you can press a key to accept a call, or send the caller to
voicemail, which plays your personal mailbox greeting and takes a message.
There are several message notification features:
When you receive a Voice Mail message, the Voice Pro can notify you by pager or call your cell phone
with voice notification. It can even use a msg waiting light if your phones have this.
If you don't have a msg light, it will use a stutter dial tone to indicate you have a message in
your mailbox.
Installation is easy! You just connect Voice Pro to your phone line(s), plug in the power,
and plug in your existing standard touch-tone telephones.
Then follow the Quick Start Programming section of the manual.
You can program it from any extension or from any phone remotely with password protection.
Review the Voice Pro's full array of features by clicking on the "Features" pull-down menu
at the top of this page.
System Requirements
Phones: The Voice Pro uses standard analog telephones. Any phone that works by connecting it
directly to a CO line phone jack will work as an extension on the Voice Pro.
Wiring: If you already have your home or office wired for your standard telephones,
this should suffice in most cases. The thing to keep in mind is that you will want all your extensions
to lead to a central location where you will place the Voice Pro.
The CO lines from the phone company should also lead to this same location.
It is recommended that all the CO lines have regular RJ-11 jacks so that you can
easily connect them to the back of the Voice Pro. See below...
Back of VP412
Installation and Programming Manual
We wrote our own updated version of the Installation and Programming Manual
for the Voice Pro. It's the only version that literally walks you through
the entire installation with an easy-to-follow Quick Installation Guide
and detailed programming examples.
The Voice Pro includes an original manual by Voice Logic with an update addendum.
Our improved version of the Installation and Programming Manual,
only $9.95 direct from our publisher,
will help you get better results with your Voice Pro.
What Phones Are Compatible?
The VoicePro supports up to 12 extensions and uses standard analog phones.
Multi-lines phones are not necessary since the VoicePro gives multi-line access
to a standard single-line phone. It also enhances any standard phone with all the
bells and whistles of a large corporate phone system. When you're selecting phones
to use with the VoicePro, make sure they work on regular phone company jacks.
Then you can be sure they will work with the VoicePro. Proprietary digital phones
specific to other vendor's phone systems will not work.
Service Recommendations
None of the following are required, but allow you to get the most benefit from the Voice Pro...
Caller ID: The Voice Pro passes Caller ID to the individual extensions.
This service from your phone company is not required, but is fully supported if you have it.
Line Hunt/Rollover: This is recommended so that a busy line will roll over to the next line.
This is the only way the Voice Pro will be able to receive and handle multiple calls coming in on the
same number. All the lines in the Hunt/Rollover Group should be connected to Voice Pro.
Three-Way Calling: The Voice Pro has three methods of transferring calls to a remote location.
It can use the second line, but 3-way calling allows it to use a single line for transfers
as well as forwarding calls to your cell phone or any other number.
Transfer and Clear: Ask your phone company for this recommended service addition.
It's included with services known as Centrex or PlexarŽ.
It frees a phone line, after a call has been transferred to a remote extension,
so that the Voice Pro can receive another call on that same line.
VoIP Services: The Voice Pro is designed for connection to regular phone lines.
If you are using a VoIP service, you will need a compatible adapter. Some VoIP service providers
use the LinkSys Adapter, which does not work with the Voice Pro since the Linksys uses the
European 25 Hz ringing signal. So incomming calls will not be detected.
If your VoIP provider uses the RT31P2 router, you will not be able to make outbound calls since
the Voice Pro is expecting the standard 48 volts when detecting dial-tone.
Solution: Ask your VoIP provider to give you the Motorola VT1005V adapter or the Motorola SBV5120 broadband modem.
If you use Vonage®, then get their V-Portal™ Phone Adapter.
The D-Link VoIP Phone Adapter (DVG-2001S) has also been reported to work with the Voice Pro.
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