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Section 1 Quick Installation Guide
- Introduction
- System Requirements
- The Software Lock
- Copying The Files
- DOS and Dialogic Configuration
- The Speech Board
- Connection to Telephone Lines
- COMET Installation Program
- Customization
- Starting the COMET System
- COMET System Files
- Section 2 Modules and Subsystems
- Introduction
- Voice Mail (Subsystem 1)
- Automated Attendant (Subsystem 3)
- Call Rerouting (Subsystem 4)
- Voice On Demand
- Name Directory (Subsystem 7)
- Traffic Tracking (Subsystem 8)
- Alternate Language (Subsystem 9)
- Talking Classifieds (Subsystem 10)
- Utilities (Subsystem 12)
- Get four digits into the DID buffer
- Speak DID buffer
- Get n digits and write to log
- Speak last user input
- Get phone number for Call Rerouting
- Speak CR Reference phone number
- Dial DTMF Digits
- Selecting Time Modes Remotely
- Remote Password Access
- Remote Mailbox Supervision
- Suspend Mailbox
- Unsuspend Mailbox
- Turn on/off the Tutorial for a Mailbox
- Activate Mailbox
- Clear Mailbox
- Query Mailbox Status
- Account Debit System
- Supervisors Tree Menu
- Section 3 COMET Application Programming
- What Do You Want To Achieve?
- Standard Voice Mail
- Company Greeting for Standard Voice Mail
- Remote Modifiable Company Greeting for VM
- Company Greeting for Automated Attendant
- Automated Attendant with Single Key Options
- Automated Attendant with Pseudo Extensions
- Automatic Name Directory
- Pseudo Extensions That Transfer Outside
- Section 4 TeleTree Menu Programming
- Introduction to TeleTree
- Menu Trees
- TeleTree Creation and Maintenance
- Sub-Menus
- Functions:
- [Operator] Function
- [Message] Function
- [Append Message] Function
- [Back] Function
- [Go-tree] Function
- [Play Prompt] Function
- Subsystems
- Customized Audiotex With DID or DNIS
- Tree Building Management:
- Deleting Trees
- Switch to Another Tree
- Reorganize
- Copy Tree
- Join Trees
- Rename Tree
- Time of Day Processing
- Displaying Tree Listings
- A Few Good Ideas:
- Handling Callers who don't have Touch Tone
- Automatic Recycle after Final Category
- Tree Option Repetition
- Tree Option Cancellation
- Summary and Notes
- Section 5 Automated Attendant Programming
- Introduction
- Custom Company Greetings
- Alternate Night Greeting
- Handling Unanswered Calls
- Customized Pseudo Extensions
- Single Key Options
- Going directly into Voice Mail
- Setting up Auto Attendant Parameters
- PBX Control Parameters
- Custom Tailored Operator Handling
- Same Length Mailboxes and Extensions
- Mailbox Pad Character
- Adding Extensions
- How to Get Your Messages
- How to Maintain Your Mailbox Options
- Control Parameters from TeleTree
- Section 6 Voice Mail Programming
- Introduction
- Setting up Voice Mail
- Types of Mailboxes
- Voice Mail Maintenance Program
- Add, Remove, Change Boxes
- Add/Remove a range of Boxes
- Modify Mailbox Information
- Debit Mailboxes
- Supervisor Mailbox
- One Call Access Limit
- Set/Reset Tutor and Suspend
- Alternate Language by Mailbox
- Distribution Lists
- User Mailbox Reports
- Setup Authorized Area Codes
- Expand Existing Mailbox File
- How Message Notification and Reminder Work
- Pager Notification
- Special Mailboxes
- Administrator Deposit Mailboxes
- TeleTree Message to Mailbox
- Rotary Mailbox
- Supervisor Mailbox Functions
- Administrator Deposit Mailboxes
- Direct Inward Dialing / T-1 DNIS
- Control Parameters from TeleTree
- Section 7 System Maintenance Program
- Main Menu
- Specify Tree Names
- System Parameters
- Teletree Options
- Voice Mail Options
- Voice Mail Class of Service Options
- VM Deposit Parameters
- Callout and Pager Parameters
- Message Notification Specification
- Recording and Message Parameters
- Automated Attendant Parameters
- Call Rerouting Parameters
- Call Traffic Tracking Parameters
- PBX Control Parameters
- Line Operations
- Global System Parameters
- Call Progress Parameters
- Fine Tuning Call Progress Parameters
- Screen Layout Parameters
- VM Call Accounting Parameters
- Section 8 Voice Mail Call Accounting and Billing
- Program Description
- Control File Parameters
- Billing Control Options
- Routine for Billing
- Multi-Procedure Reporting
- Running VMSTAT on Another Machine
- Running VMSTAT over a Network
- The Call Accounting Report
- Usage Summary Reports
- Sample Report Control File
- Section 9 Phone System Integration
- Direct Inward Dialing (DID) Integration
- Integration with Mitel
- Integration with Panasonic KX-T1232
- Integration with Panasonic DBS
- Integration with Toshiba Strata DK-280
- Integration with Vodavi and Tie
- Centigram Compatibility Mode
- Integration with InterTel
- Integration with AT&T Partner ACS
- Using a RAM drive
- Blind Transfer Integration
- Programming In-band Command Prefixes and Maps
- Programming In-band Call Progress Events
- T-1 Installation Instructions
- Section 10 COMET System Error Codes
- System Error Codes
- Runtime Error Codes
- Hard Disk Errors
- Housekeeping Errors
- Other Runtime Error Codes
- Startup Errors Displayed on the Screen
- Section 11 Voice Mail Users Guide
- Logging On For The First Time
- How To Get Your Messages
- Replying to a Message
- Message Redirection
- Expired Messages
- Messages Received While Accessing Your Mailbox
- How to Send a Message
- How to Get Around
- How to Maintain Your Mailbox Options
- Change Security Code
- Name Identification
- Greeting Message
- Complete Tutorial
- Privacy Feature
- How To Be Notified of Messages
- Voice Mail Flow Diagram
- Section 12 Advanced Usage Topics
- Running VMMAINT While The System Is Up
- Undocumented Control File Codes
- Detection of Fast Busy (Reorder)
- Fine Tuning Call Transfers
- Booting DOS rather than Windows 9x
- System Backup Using Simply Lantastic
- Section 13 COMET System Prompts